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Frequently Asked Questions

Who is alert1?

Alert 1 is a company based in Williamsport, Pennsylvania, the company started operations back in 1988. Back in the day, they were known as AlertOne, but currently uses the Alert1® name. They made a name first in their local region, before becoming one of the major providers of medical alert systems in the mid-Atlantic region.

How does alertalert 1 work?

Alert 1’s home medical alert system consists of a monitoring console and a wireless help button that is worn either as a necklace or a bracelet. When a medical emergency occurs, such as when the elderly user slips and falls, he or she can press the help button.

Are alert1 medical alert systems worth it?

If you need a medical alert system, Alert1 devices are worth considering. There are no cancellation fees and you can try the service risk-free with the company’s 30-day refund policy. Plus, Alert1 systems provide a range of options that are customizable to your needs. Sign up to receive our free weekly newsletter.

How do I reach the alert1 command center?

You can reach the Alert1 Command Center by pressing your help button. They will come on the line to assist you. If it's an emergency and you need help sent to you, we will call your personalized list of responders - that can include your neighbors, your family, or 911 directly - it's up to you.

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