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Frequently Asked Questions

What is the Archive folder in Office 365?

An Archive folder has automatically been added to your Office 365 mailbox.  At the end of December 2016, Office 365 was updated to automatically create the Archive folder upon any access to the Exchange mailbox, initial or subsequent. Known issues Duplicate Archive1 folder

How do I archive and delete items in a Microsoft 365 mailbox?

In Microsoft 365, admins can create an archiving and deletion policy that automatically moves items to a user's archive mailbox and automatically deletes items from the mailbox.

What is in-place archiving in Microsoft 365?

Archiving in Microsoft 365 (also called In-Place Archiving) provides users with additional mailbox storage space. After you turn on archive mailboxes, users can access and store messages in their archive mailboxes by using Microsoft Outlook and Outlook on the web (formerly known as Outlook Web App).

How do I clear the default Archive folder in outlook?

In the Account Settings dialog box, click your email account on the Email tab, and then click Change. Click to clear the Use Cached Exchange Mode checkbox, click Next, and then click Finish. Close and restart Outlook. After Outlook restarts, move all content to the folder that is currently designated as the default archive folder.

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