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Frequently Asked Questions

How can I Find my archived emails?

You can locate your archived folder on your chosen folder e.g. New folder. If you're still having issue finding your archived folder or emails, we suggest that you use the search email options at the upper right section to find your archived emails and then locate on what folder it was save.

What is the best way to archive emails?

Outlook may prompt you to answer whether you would like to auto-archive all your messages. Click "Yes," and the archiving process will begin. Your messages are moved from the inbox or other folders into an "Archive" folder, which you can access at any time. All your folders will be mimicked in the "Archive" folder.

How do I recover archived emails?

In the Outlook account display, go to your email folder list, and then click Deleted Items. Click on the “Home” tab, and then click on “Recover Deleted Items From Server”. Now, select the deleted archive Outlook messages you want to recover. Click “Restore Selected Items”, and then click OK.

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