Keyword Analysis & Research: bbb complaint


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Frequently Asked Questions

How long does a BBB complaint take to resolve?

The BBB also requires customers to try to contact the company about their complaints first. Once a complaint is opened, the BBB contacts the business within five business days from the date the complaint was filed. The business then has 30 days to respond.

How do you file a complaint with BBB?

File a complaint with your local consumer protection offices or the state regulatory agency or licensing board that has jurisdiction over the seller. Notify the Better Business Bureau (BBB) in your area about your problem. The BBB tries to resolve your complaints against companies.

How BBB complaints are handled?

How to Handle a BBB Complaint Against Your Company Respond. "It's not necessarily just a complaint that can harm a business's reputation. ... Acknowledge and Apologize. In your response, the BBB recommends addressing each issue that the customer has brought up. ... Provide Documentation. ... Be Proactive. ... Have Sound Contracts. ... Be Respectful. ...

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