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Frequently Asked Questions

Is boost owned by Sprint?

Sprint and Boost Mobile are two wireless service providers that also offer mobile phones. Boost Mobile is actually owned by Sprint, though there are differences in the two companies. Sprint is a postpaid service, while Boost Mobile is prepaid.

Is Boost Mobile good service?

Boost Mobile’s network. Boost is owned by Sprint and operates on its network. Sprint confirms that Boost Mobile customers get the same service and data priority as Sprint customers. That’s good news for Boost users, as the smaller operators that share network space with the Big Four are sometimes deprioritized.

How do you switch phones on Boost Mobile?

Keep your existing phone number when you switch to Boost Mobile. Call Boost Mobile's general support line at 866-402-7366 and tell customer support you want to port your phone number. Have a copy of your phone bill at hand: you'll need your account information when switching service.

What is going on with Boost Mobile?

Boost is able to operate on a new Expanded Network, as well as continue on the Sprint Nationwide Network. This is an exciting time for Boost customers! With Boost Mobile’s New Upgraded Network, you will experience a stronger signal, faster speeds, and more coverage—including new features such as VoLTE—the ability to use voice and data at the same time!

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