Keyword Analysis & Research: call center agent work from home


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Frequently Asked Questions

What are the responsibilities of a call center agent?

Examples of duties and responsibilities of a call center agent are answering customers' questions about its products and offering suggestions to fit their needs; handling the order process and taking payments; updating customer account information, as needed; and escalating calls when a manager or higher level representative is needed.

What does a work from home call center representative do?

As a work from home call center representative, your specific job duties may vary, depending on the company and industry. General responsibilities include answering calls, completing billing information or purchases, updating orders, and taking notes about customer concerns or complaints.

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