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Frequently Asked Questions

How do PA requests work with the CoverMyMeds app?

With the CoverMyMeds App, PA requests can automatically start at the point of prescribing and appear in your task list along with pharmacy-initiated requests. Learn more, or activate the CoverMyMeds App from ClientConnect.

What is CoverMyMeds and how does it work?

CoverMyMeds streamlines the medication PA process, electronically connecting providers, pharmacists and plan/PBMs to improve time to therapy and decrease prescription abandonment with electronic prior authorization (ePA). Without CoverMyMeds, 36 percent of prescriptions will be abandoned each year as a result of PA.

Is CoverMyMeds HIPAA compliant?

Our electronic prior authorization (ePA) solution is HIPAA compliant and available for all plans and all medications at no cost to providers and their staff. Spend more time with your patients by reducing paperwork, phone calls and faxes to the plan. CoverMyMeds’ team of PA experts will respond immediately via phone or live chat.

How do I submit a PA to a health plan?

If a PA was started by a pharmacy it will appear in your dashboard. Much of the patient, medication and prescriber information will be filled in. Complete the remaining fields and submit to the health plan electronically. Allscripts eAuth ™ is integrated with CoverMyMeds’ ePA solution, available now for Allscripts Professional users.

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