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Frequently Asked Questions

How do I Opt Out of CoverMyMeds' communications?

HOW TO OPT OUT OF CERTAIN COMMUNICATIONS. You can contact us at our toll-free number 1-866-452-5017, or send a toll-free fax to 1-844-865- 3740, at any time if you wish to disable CoverMyMeds’ substitution of its fax number for yours on PA requests that you create for submission to a health plan, PBM or other payor.

Is CoverMyMeds HIPAA compliant?

Our electronic prior authorization (ePA) solution is HIPAA compliant and available for all plans and all medications at no cost to providers and their staff. Spend more time with your patients by reducing paperwork, phone calls and faxes to the plan. CoverMyMeds’ team of PA experts will respond immediately via phone or live chat.

What if I do not agree with CoverMyMeds' terms of service?

If you do not agree with any of these Terms of Service, do not use the Services. CoverMyMeds, located at 22901 Millcreek Blvd., Suite 240, Highland Hills, Ohio 44122, U.S.A and at 2 Miranova Pl., Columbus, Ohio 43215, U.S.A., is a limited liability company organized under the laws of the State of Delaware.

Why choose CoverMyMeds for PA services?

CoverMyMeds’ team of PA experts will respond immediately via phone or live chat. Receive electronic determinations, often within minutes, and create renewals from previously submitted requests. CoverMyMeds offers an easier way to stay HIPAA and mandate compliant by submitting PA requests electronically.

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