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Frequently Asked Questions

How do I contact the Federal Motor Carrier Safety Administration?

Federal Motor Carrier Safety Administration 1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 • Field Office Contacts

How do I contact FMCSA technical support for company users?

If you have any difficulties, please contact the FMCSA Technical Support for Company users (a.k.a. CoTs) at 1-800-832-5660. To log in to the portal 1. Enter your User ID.

Is it safe to have USDOT registration application forms mailed to FMCSA?

In recognition of the President's Coronavirus Guidelines for America and following the Department's guidance to take all necessary precautions to protect the health and safety of the USDOT workforce, FMCSA has reassessed the safety of having registration application forms mailed to the Agency.

How do I unlock my FMCSA account?

To unlock your account, click the Unlock your Account hyperlink and follow the onscreen instructions. If you have any difficulties, please contact the FMCSA Technical Support for Company users (a.k.a. CoTs) at 1-800-832-5660. 1.

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