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Frequently Asked Questions

What is the purpose of the FMCSA portal?

Motor carriers use the FMCSA Portal to access crash, inspection, reviews, and census information contained on them in various FMCSA IT systems through a single interface. DOT is committed to ensuring that information is available in appropriate alternative formats to meet the requirements of persons who have a disability.

How do I contact FMCSA technical support for company users?

If you have any difficulties, please contact the FMCSA Technical Support for Company users (a.k.a. CoTs) at 1-800-832-5660. To log in to the portal 1. Enter your User ID.

How do I get a user ID and password for FMCSA?

Before you can access the FMCSA Web Portal, you will need a user ID and password. If you do not have a user ID and password, fill out the Accounts Request Form. If you have forgotten your password, click the Forgot your password hyperlink.

How do I contact the Federal Motor Carrier Safety Administration?

Feedback|Privacy Policy||Freedom of Information Act (FOIA)|Accessibility|OIG Hotline|Web Policies and Important Links|Site Map|Plug-ins Federal Motor Carrier Safety Administration 1200 New Jersey Avenue SE, Washington, DC 20590 • 1-800-832-5660 • TTY: 1-800-877-8339 •Field Office Contacts

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