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Frequently Asked Questions

What is a CRA candidate profile?

Candidate profile. The Candidate profile allows you to apply for job opportunities with the CRA. Your profile contains your basic personal information, results of CRA standardized tests, and allows you to manage your job applications and more!

Why do I have to register for the CRA login services?

If you are a new user, you have to register before you can use any of our CRA login services. If you have forgotten your CRA user ID for the Candidate profile service, you have to register for a new one by completing the Candidate profile recovery process.

What do I do if I have forgotten my CRA user ID?

If you have forgotten your CRA user ID for the Candidate profile service, you have to register for a new one by completing the Candidate profile recovery process. This will allow the new CRA user ID you register for during the recovery process, to be linked to your existing candidate profile.

How do I update my personal information with the CRA?

First, log into the CRA’s My Account service and click on the Personal Information tab at the top of the page on the right side. There, you will find three links: Click on the link that requires an update and you will be directed to a page displaying the information the CRA currently has on file for you.

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