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Frequently Asked Questions

What is MyChart and how do I access it?

MyChart offers patients access to portions of their Froedtert South medical record over a secure Internet connection. MyChart is unavailable at clinics in which the electronic medical record is not in use. For specific questions on MyChart availability, please contact the clinic where you receive care.

What is the Froedtert & Medical College of Wisconsin app?

Froedtert & the Medical College of Wisconsin app is a digital engagement platform designed to offer easy and same day care access to high quality health services for in person and on-demand visits from Froedtert & Medical College of Wisconsin. - Connect to your medical records all within the same app using MyChart.

How do I submit my health information to Froedtert?

If you do not have a MyChart account, you can download the PDF forms below and email them to [email protected] or submit to any Froedtert & the Medical College of Wisconsin clinic location or via fax to the Health Information Management Department at 414-259-1244.

How do I contact Froedtert & MCW for technical support?

If you are a Froedtert & MCW patient in need of technical support with your Froedtert & MCW MyChart account, please contact us via the following methods. Please include your full name, date of birth, home address and description of problem. *This contact information is for technical support only.

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