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Frequently Asked Questions

How do I enroll in SSM Health's MyChart program?

Get started today by enrolling in SSM Health's MyChart online. Complete the activation process with your activation code. Securely message your care team from anywhere at any time. Submit refill prescription requests. View your SSM Health patient records and test results.

What can I do with MyChart?

With MyChart, you can use the Internet to: Request medical appointments. View your health summary from the MyChart electronic health record. View test results. Request prescription renewals. Access trusted health information resources. Communicate electronically and securely with your medical care team.

Will I receive any e-mail messages about new information in MyChart?

You will receive Internet e-mail messages notifying you that new information is available in your MyChart account. These e-mail messages, however, will not contain any confidential medical information. All of the confidential medical information available to you in MyChart is protected and securely maintained by SSM Health.

What is the content on the site provided for SSM Health?

The content on the Site is provided for SSM Health and its patients only. The words “SSM Health” and its associated corporate logo are the trademarks and service marks of SSM Health.

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