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Frequently Asked Questions

Why SSM Health MyChart?

SSM Health understands your busy life. MyChart lets you care for yourself and your family on-the-go. Download the free mobile app today. Available from the Apple App Storeand Google Play.

What is MyChart?

What is MyChart? MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to: Request medical appointments.

Can I use Lucy and mychartcentral together?

Even if you have only one MyChart account, you can still use Lucy as your personal health record. MyChartCentral can provide access to your MyChart account and to Lucy with a single username and password. How do I sign up for MyChartCentral and Lucy? 1. Log in to your SSM Health MyChart account. 2.

How do I correct my MyChart information?

Your MyChart information comes directly from the electronic medical record at your doctor's office or from a hospital visit. Please contact your doctor either through a secure MyChart Message (which is available to you once logging into MyChart) or by phone to request a correction or call the hospital's HIM department directly.

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