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Frequently Asked Questions

Why SSM Health MyChart?

SSM Health understands your busy life. MyChart lets you care for yourself and your family on-the-go. Download the free mobile app today. Available from the Apple App Storeand Google Play.

What is MyChart?

What is MyChart? MyChart offers patients personalized and secure on-line access to portions of their medical records. It enables you to securely use the Internet to help manage and receive information about your health. With MyChart, you can use the Internet to:

Can I use Lucy and mychartcentral together?

Even if you have only one MyChart account, you can still use Lucy as your personal health record. MyChartCentral can provide access to your MyChart account and to Lucy with a single username and password. How do I sign up for MyChartCentral and Lucy? 1. Log in to your SSM Health MyChart account. 2.

Can I view a family member's health record in MyChart?

Yes, you may view a family member's health record in MyChart. This is called Proxy access and allows a parent (or guardian) to log into his/her personal MyChart account, and then connect to information regarding a family member. To access a minor’s record, a request for a child proxy account must be completed.

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