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Frequently Asked Questions

Does St Luke’s MyChart provide all health information?

No, St. Luke’s MyChart only provides certain health information to you from its doctors and Hospitals. If you have questions about your medical documents, you will need to contact our Medical Records Department at 484-526-4719 or your doctor’s office.

How do I access MyChart?

To access myChart or set up a new myChart account, visit St. Luke’s online.org/myChart or call 208-381-9000. If you would like to schedule a vaccine and are unable to access myChart, please call 208-381-9500. Due to current patient volumes, there may be wait times at our clinics if you don’t have a scheduled appointment.

How do I use MyChart with a new EMR?

With a new EMR comes a new convenient, online service — St. Luke’s MyChart. You will need to create a St. Luke’s account to begin using MyChart. If you already created a St. Luke’s account through the St. Luke’s app, no need to create a new account!

Can I request appointments with my doctors through MyChart?

No, St. Luke’s MyChart only provides certain health information to you from its doctors and Hospitals. If you have questions about your medical documents, you will need to contact our Medical Records Department at 484-526-4719 or your doctor’s office. Can I request appointments with my doctors through St. Luke’s MyChart? Yes!

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