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Frequently Asked Questions

How do I contact St Luke’s MyChart?

If you have questions about St. Luke’s MyChart, please call our patient service desk at 1-866-STLUKES (785-8537) choose option 5. We are happy to answer any questions you may have.

What is mymychart and how do I get It?

MyChart is only a snapshot of your health information at St. Luke’s. If you are looking for consultations, history and physicals, radiology images or sensitive documents please contact your doctor’s office directly or our Medical Records Department at 484-526-4719.

How do I use MyChart with a new EMR?

With a new EMR comes a new convenient, online service — St. Luke’s MyChart. You will need to create a St. Luke’s account to begin using MyChart. If you already created a St. Luke’s account through the St. Luke’s app, no need to create a new account!

Can I request appointments with my doctors through MyChart?

No, St. Luke’s MyChart only provides certain health information to you from its doctors and Hospitals. If you have questions about your medical documents, you will need to contact our Medical Records Department at 484-526-4719 or your doctor’s office. Can I request appointments with my doctors through St. Luke’s MyChart? Yes!

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