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Frequently Asked Questions

How does MyChart work at Yale New Haven?

All communications between you and your Yale New Haven Health System health care team using MyChart are carried over a secure, encrypted connection directly into the Yale New Haven Health System electronic medical record.

What is MyChart and how does it work?

MyChart is your personal health record and online connection to your medical home. With MyChart you can: Communicate with your clinicians at Yale Health, Yale Medical Group, and Yale-New Haven Hospital. Schedule and cancel appointments in Internal Medicine, Student Health and Athletic Medicine.

Is mental health and counseling information available in MyChart?

The following Mental Health & Counseling information is available in MyChart: Visit information associated with hospitalizations within Yale New Haven Health system. Medications ordered by Yale Health clinicians, including Mental Health & Counseling clinicians, will appear on your medication list. Are hospital admissions available in MyChart?

What do I need to know about MyChart and YNHHS?

You understand that you may receive messages, test results and other communications delivered via MyChart. Therefore, you may not receive duplicate written reports of this information from YNHHS. You understand that not all of your YNHHS medical record may appear on your MyChart.

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