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Frequently Asked Questions

What is mychartplus?

What is MyChartPLUS? MyChartPLUS is a secure, online tool that provides you with access to your personalized health information and records. MyChartPLUS is available to you anywhere and at any time.

What happens to mychartplus If I become a proxy?

If you are a proxy for a minor, HHC will end access to MyChartPLUS for the proxy and for the patient when the minor turns 13. If for any reason you are no longer a proxy, you agree to immediately stop accessing MyChartPLUS.

Can HHC block my mychartplus account?

If HHC suspects you are using MyChartPLUS for fraudulent or inappropriate activity HHC has the right, and is the only one who can decide, to block access to your account. HHC can also block your account if it suspects these types of activities are connected with your account. HHC can block your account without notifying you ahead of time.

How do I contact MyChart support for technical problems?

For technical problems with your MyChart account, email [email protected] or call 475-246-8041, 8 am - 6 pm Monday-Friday. Forgot Username? Forgot Password? New User?

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