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Frequently Asked Questions

How can I get help with my Olympus endoscopic device?

You can receive technical assistance via live chat and access product and reprocessing manuals, alert and repair information, whitepapers, training videos, educational courses, and much more – all from the convenience of your computer. You may also view and purchase a wide range of Olympus endoscopic devices and accessories online.

What is olympusconnect?

OlympusConnect.com is a free web portal available to all Olympus medical and surgical customers in the United States. You can receive technical assistance via live chat and access product and reprocessing manuals, alert and repair information, whitepapers, training videos, educational courses,...

How do I track my endoscope repairs?

It’s what is inside that counts. See inside your endoscope when you track your repairs through the Olympus Repair Services Web Portal. The portal provides 24/7 online repair tracking and more through an easy-to-use customer website: Track the status of your equipment repairs

What kind of endoscopy does Olympus make for GI?

Gastroenterology. Combining our experience and expertise in the manufacture of gastrointestinal endoscopy products with our leadership in innovative technology, Olympus has a comprehensive offering of endoscopes, devices and accessories to meet every GI procedural need. Our new EVIS EXERA III video endoscopy platform represents...

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