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Are Olympus pools leaving customers high and dry?

TAMPA, Fla. (WFLA) – A Lutz-based pool company accused of leaving customers high and dry is now getting the attention of Florida’s attorney general. Our Better Call Behnken investigation resulted in more than five dozen complaints against Olympus Pools all over the Tampa Bay area.

Are there any allegations against Olympus pools?

We are providing a summary of the government's allegations, which have not yet been proven.… BBB files indicate that Olympus Pools has a pattern of complaints concerning delays in completing the installation of new pools.

Who are the owners of Olympus pools?

The owners of Olympus Pools, James and Alexis Staten, have not called me back, but some customers received an email message from the couple. They explained that they did not foresee the effects the pandemic would have on materials and skilled labor. They assured customers they would finish projects and reduce the number of new jobs by one-third.

What's going on with Olympus pools in Hernando County?

Our Better Call Behnken investigation resulted in more than five dozen complaints against Olympus Pools all over the Tampa Bay area. Now, Hernando County is taking action – prohibiting the contractor from pulling any new permits until the company finishes what it started. Olympus Pools has hundreds of open permits across the Tampa Bay area.

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